Help Center

We ship your order within 24 to 72 hours. Then, the postal services take care of your parcel and the delivery times are currently between 5 to 25 working days depending on the country.

If this time is not exceeded, we invite you to wait a little longer, your order is on the way.

When your order is shipped we send you a link by mail to track your package.

In case you have not received it, just ask us by email at the following address: contact@skyedrone.net

Shipping is free for all orders for a limited time.

Yes, absolutely. We ship worldwide.

If you are not at the reception of the parcel, the deliveryman will deposit it either in your mailbox when it is possible, or at the nearest post office.

If you made an entry error when confirming the order, contact us immediately so we can update your details before the order is shipped. Once the order is shipped, it will no longer be possible to make these changes.

When you purchase from our site using your credit card, all your information is entered into a secure SSL web page. Your information is then encrypted by SSL and sent directly to the network of our payment service provider, where your card and transaction are authorized and approved. Your credit card information is not stored on our servers.

We accept all major credit cards (VISA, Mastercard, AMEX). However, we do not accept checks, money orders, or bank transfers.

We have offices in France but we do not currently have a physical store. If you want to visit us in our offices, test our products and meet our team, do not hesitate to contact us at: contact@skyedrone.net

You can contact us directly via our online form or by email at the following address: contact@skyedrone.net.

The Skye Drone is controlled through a remote control. This remote control consists of severeal buttons to operate the drone connect with your smartphone by a mobile application.

Fully charged the battery lasts up to 9 minuts.

You you can, but we wouldn’t recommend until you have some flying experience under your belt.  You need have a very good feel for just how responsive your drone is to your input. When you fly outside your drone connects to multiple GPS satellites that help it maintain its position. 

There is no magic number of days or flights that applies to every person. One of the keys to getting comfortable is developing muscle memory so you don’t have to consciously think about moving the sticks when you are flying, but can just react instinctively. The best way to do that is repetition and frequency.

No, you only need a license if you want to use your drone to further a business. That would include things like:

• Getting paid to shoot photos or video for other people
• Selling photos or video you have already taken
• Monetize videos on a YouTube channel
• Use photos or video for real estate ads or listings

You can fly anywhere it’s not prohibited. Prohibited areas include:

• Within five miles of most airports
• sports stadiums or arenas during events
• Over crowds
• Over traffic.
• National Parks and many state parks